Human Resources Consultant, Legal Support Services

Key responsibilities include, but are not limited to: 

• Provide practical HR guidance to lawyers, legal support staff, leaders and stakeholders. 
• Partner with leaders to assess workforce effectiveness, including structure and service delivery, advising on staffing, resource allocation and team design. 
• Partner with leaders to address capacity gaps and support effective deployment of legal assistants by leading workforce planning and resource allocation discussions.
• Develop a strong understanding of legal assistant workflows, tools and technology to effectively support service delivery and operational decision-making.  
• Advise on performance management for the function, including goal setting, feedback and development.
• Support and advise on performance-related employee relations matters.
• Identify development needs and partner with stakeholders to support employee growth and internal mobility. 
• Advise on workplace matters, including accommodations, disability management and return-to-work processes. 
• Work closely with the recruitment team on recruitment initiatives to attract high quality talent through effective hiring strategies in order to meet resourcing needs.  
• Support the implementation and delivery of HR programs within Legal Support Services while ensuring alignment with Firm policies and employment legislation. 
• Partner with leaders to support changes impacting roles, structure and ways of working. 
• Contribute to improvements in HR and operational practices to improve efficiency.

• Post-secondary education in human resources, business or a related field is required.
• CHRP or CHRL designation (or in progress) is preferred.
• A minimum of 10 years of experience in an HR business partner or advisory role.
• Experience supporting operational or service-based teams.
• Law firm or professional services experience is an asset.

• Strong knowledge of Canadian employment legislation and HR best practices.
• Business acumen and ability to align HR with operational priorities.
• Strong relationship-building and influencing skills.
• Ability to coach and advise leaders effectively.
• Sound judgment and problem-solving abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Ability to handle sensitive matters with professionalism and confidentiality.
• Sound judgment in complex, sensitive and ambiguous situations.
• Ability to balance business objectives with legal, ethical and employee considerations.
• Ability to anticipate and mitigate organizational and people-related risk.
• Ability to provide clear, practical recommendations to support decision-making.

The anticipated annual salary for the Human Resources Consultant, Legal Support Services position is $100,000 - $135,000. Salary levels will be determined commensurate with internal equity, market equity and experience. 

Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment composed of people with diverse perspectives, backgrounds, identities and cultures. The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process, in accordance with applicable laws. Please contact us to request accommodation.

While our experienced team will select and interview successful candidates, Blakes may use artificial intelligence (AI) to assist with shortlisting, screening and evaluating applications.