Overview

Blake, Cassels & Graydon LLP (Blakes), one of Canada’s largest and most successful law firms, has an opening for a Learning & Development Coordinator to join our Calgary office.

The Learning & Development Coordinator supports the Professional Development & Learning team in the planning, coordination, delivery, and evaluation of learning programs and initiatives in the Calgary office and across the firm. The successful candidate will contribute to all aspects of the learning cycle, including needs analysis, program planning, instructional support, learning platform administration, program logistics, facilitation, reporting, and the development of learner resources to support engagement and adoption.

Responsibilities

Primary responsibilities include, but are not limited to:

Supporting Professional Development & Learning projects and initiatives delivery from planning through implementation for legal professionals and business services staff, including coordination and execution of development initiatives
Administration of Learning Management System (LMS) and other learning platforms (e.g., cybersecurity training systems)
Tracking and reporting on training completion, participation, engagement, and performance metrics, including post-training analysis to assess effectiveness and ROI
Coordinating all logistics for in-person and virtual training sessions and events, including pre- and post-delivery activities
Assisting with the development of e-learning content using tools such as Captivate, Camtasia, and other authoring platforms to support a blended learning approach
Supporting the delivery and facilitation of in-class and virtual training (e.g., new hire orientation, software rollouts, refresher sessions, and soft skills programs)
Developing supporting learning materials (e.g., reference guides, handouts, FAQs) to enhance user adoption and learner experience
Providing deskside coaching and floor support for firmwide rollouts, training programs, and key initiatives
Assisting with the continuous professional development (CPD) accreditation of internal and client programs, including issuing certificates of attendance and maintaining accurate records for Law Society reporting
Incorporating innovative approaches to learning, including digital tools, AI-enabled solutions, and modern learning methodologies

Education & Experience

College or bachelor’s degree in a related field with a minimum of two years of experience in the development, facilitation, and delivery of training in a blended learning environment, or equivalent experience
Experience in a legal or professional services environment

Skills & Abilities

Strong organizational and time management skills with a high level of attention to detail
Applies sound judgment when interpreting learning needs, policies, and procedures
Client-service oriented with strong interpersonal and communication skills (written and verbal)
Demonstrated ability to work independently and collaboratively in a fast-paced environment
Creative and adaptable, with a willingness to contribute ideas and support change initiatives
Passion for learning and continuous development
Experience with e-learning authoring tools (e.g., Adobe Captivate, Camtasia)
Proficiency in Microsoft 365 (advanced)

Other Relevant Application Information

Blakes welcomes applications from all qualified applicants. The Firm is committed to maintaining an inclusive work environment composed of people with diverse perspectives, backgrounds, identities and cultures. The Firm provides accommodation for applicants with disabilities and in respect of other protected grounds during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.

While our experienced team will select and interview successful candidates, Blakes may use Artificial Intelligence (AI) to assist with shortlisting, screening, and evaluating applications.

About Blakes

At Blakes, we care about our people. We are committed to providing exceptional experiences for our clients and employees. As a winner of Canada’s Top 100 Employers, Canada’s Best Diversity Employers and Greater Toronto’s Top Employers awards, we understand the importance of fostering an inclusive workplace environment that brings out the best in each person. Our success as a firm starts with hiring top talent, retaining our people and helping them thrive.

Please submit your application, including your cover letter and résumé, and educational transcripts directly to our application portal.

Blakes wishes to thank all applicants for their interest. However, only those candidates selected for an interview will be contacted.

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